Storyteller

VP of Operations - Storyteller

Remote
Work Type: Full Time
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🇬🇧 Up to £100k salary on a full time, permanent contract
🌎 Edinburgh office or fully remote working from anywhere in the UK!
🏖  33 Days Paid Leave
✨ Exciting products, millions of users, sold to global brands  
đź’» Working with the latest hardware, tech stack and tools   

SUMMARY 


Storyteller is a platform that allows brands to integrate Stories functionality into their apps and websites. The platform is in use by multiple global brands serving millions of users. Check us out on our website or on ProductHunt!


We're looking for a VP of Ops to join our growing team, enabling us to scale effectively and help push the product on to the next 100 million users.  

You'll be working with some of the world's major sports rights holder, within a friendly, talented team and have the opportunity to lead from the front. If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility and innovation sounds exciting to you, then read on!


RESPONSIBILITIES   


We’re in an exciting period of high growth globally, operating in a fast-paced environment – we’re looking for an experienced Ops leader with a remit to initially embed themselves operationally in our day-to-day functions, solve problems and set our processes up to scale. Before then building out an Ops function across HR, Hiring, Finance, IT and Business Operations.  

For this role it’s essential that you can lead from the front, produce scalable process and simple solutions to problems, and then work independently to implement change and bring about a positive difference.  We’re looking for someone who can think strategically at a high level, but also importantly drive those changes at the hands-on level. 

Immediate Focus:

The immediate focus (1-6 months) will be on embedding yourself in the day-to-day operations of the company – with an emphasis on process implementation and optimisation across teams to enable us to continue to operate at scale globally.  
 
This stretches across several internal teams:

  • Live Operations – ensuring client support in game
  • Content Operations – ensuring the quality of content outputted
  • Creative Content – responsible for design and content creation
  • Delivery / Project Management – responsible for client integrations and ongoing client support

There is no specialised technical/software skill required - it’s about taking problems and providing effective solutions that will continue to work at scale.  

Longer Term:

Beyond that immediate period there will be the opportunity to build out an Operations function across Hiring, HR, IT, Finance and general Business Operations – but the immediate priority is to set us up to continue to scale at the day-to-day operational level.    

QUALIFICATIONS  

What's important to us:  

  • Demonstrable experience scaling and optimising process  
  • A strong desire to get stuck in, in a hands-on approach
  • A natural problem solver, with a strong bias towards simple solutions
  • You’ve worked in a fast paced, high growth, start-up type environment
  • The ability to work independently to understand problems and deliver solutions
  • You thrive on autonomy, set your own direction and have the confidence to deliver  
  • You think creatively and translate ideas into actionable, date driven items
  • Able to hire effectively across functions
  • Prefer action over extended high-level thinking and can separate signal from noise
  • You’re a generalist – who has an understanding of various Ops functions
  • You can communicate clearly at all levels within the company – from junior staff to the CEO and Board, in a clear and concise approach
  • You’ve worked effectively asynchronously in a distributed team
  • 5+ years experience as an Operations Manager (or similar) in a high growth, fast paced, start-up environment


It’s essential you have experience in a similar Ops leadership role, or 5+ year's experience as an Operations Manager and looking for the next step up


YOUR WORKING ENVIRONMENT


Modern Tech Stack 

We use the latest tools, hardware and methodologies across our teams.  We’re always on the look-out for new ways of working and ensure everyone is setup with enough hardware firepower to excel, Windows or Mac.


Agility & Openness for Ideas 

We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you’re the specialist here!

Operating with the agility of a high growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision making and a responsive, adaptive culture.


Outstanding People 

We believe that great teams are built by a mixture of personality, skills and a passion for what people do. We’re a small, start-up team with around 30 people onboard. 


Flexibility

We’re a remote-first company and support 100% remote working for this role.


RECRUITMENT PROCESS 


First it’s a 30-minute chat with Ben from the Ops team.  Then you’ll meet our CEO for an hour and as a final stage we’d like to invite you to our office in Edinburgh (flights, transport and hotel paid and ÂŁ250 as compensation for your time) to meet in person.

And that’s it!

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